Terms

Policy :

Exchanges / Refunds will be given up to 7 days from when the product was received. Please make sure that you have carefully reviewed your order before finalizing your purchase.

International and Australia Customer will be responsible for any occurred postage fee in the Exchanges or Refunds process.

Please contact info@asches.com.au before Exchanges or Refunds.

For more help please also contact: info@asches.com.au

 

Returns :

Returns within the AUSTRALIA must be sent back within 7 days and in perfect original sale condition, unworn. Tags must not be broken.
We can’t refund your original or return postage costs.

Customer will be responsible for any occurred postage fee in the return process.

 

Sale Items :

Sale items are non-refundable.

Exchange within 7 days of purchase for Australia customers (14 days for International customers).

 

Shipping :

We ship worldwide.

$10 express deliveries within Australia (2-3 BUSINESS DAYS)
We use Australia Post for all standard deliveries in Australia. Orders may take up to two business days to be processed & dispatched(with the exception of weekends & public holidays). Delivery timeframes below will be in addition to processing times from the business. We will endeavour to have your items sent to you as per our delivery time frame. If there are any problems with your order, we will contact you with regards to the issue as soon as possible.

International – Express Post International via Australia Post Office  (3-7 BUSINESS DAYS) – $35.00 AUD per order

Worldwide Express International shipping is free on orders on and above the value of $250.00 AUD

Tracking Info is automatically emailed to all Express Post International customers.
For your tracking information, you are able to track your parcel on Australia Post Office website or simply go through the online contact form available on Contact us section.

Press / Sales related enquiries:
info@asches.com.au

Interested in stocking Asches in your store, how is this done?
You can contact us at info@asches.com.au

Our payment system is managed via PayPal, the worlds leading online payment system.

Collection and Use of Personal Data :

In subscribing for a newsletter you agree that ASCHES.COM.AU may provide you information by email about ASCHES.COM.AU website’s news and contents related to its products and promotions.

You can unsubscribe from our mailing list either by email to info@asches.com.au or clicking on the unsubscribe link at the bottom of every DM email and you will be opted out of all email communications.

We only collect the following information:

– First Name

– Last Name

– Country

– Address

– Email Address

We transfer your data to our service providers only for data administration and hosting purposes.

In connection with our newsletter mailings, we may utilise user data to create anonymous user profiles for purposes of market research, advertising or customised newsletter contents.

Cookies :

When you visit different websites small text files are stored on your computer. These are called ‘cookies’ and most websites use them for different purposes. Cookies may be used to improve your experience of a website, for example by making particular parts of a website work or remembering preferences you’ve selected.

No personally identifiable information is collected about you on this website, apart from information which you volunteer (for example by emailing us, using our online forms). You may disable these cookies at any time in your browser’s system settings and delete existing cookies.

Contacting Us :

If you have any questions about this Privacy Policy or you wish to make a complaint, please feel free to contact us through info@asches.com.au

 

ASCHES PTY LTD © All rights reserved

ABN. 42 604 996 714

ACN. 604 996 714